Before Charging
Start
Stop
Pay
Only applicable to vehicle with CCS2 charging plug
Become The Point member
Register Contactless Parking and bind with credit card in The Point App
How to Start
Click “The Point” button at the bottom of home page, and click the “Start Charging” Button, then you can scan the QR code on the charging station.
Plug the charger into your vehicle
Select the number of charging sessions, then click the “Start Charging” button. If the actual charging time is shorter than the selected charging session(s), the system will still charge according to the charging session(s) selected by the member through the App
Stop
Stop charging when the session time is up or click the “Stop Charging” button
After charging is complete, there will be a five-minute grace period to unplug the charger and move the vehicle away from the EV parking space; after that, an additional overdue fine will apply
Pay
You can redeem the free charging session(s) using points*#, “Point Plus Cash” *^ or auto payment. If you do not click "Confirm Payment" within 2 hours of the charging service ending, the system will automatically charge the fee using the member's bonus points in priority upon they have sufficient points to redeem at least one charging session. Any remaining balance (after deducting any free charging sessions) will then be paid through the "Auto Payment Parking Service“
* Each member can redeem 6 times of charging transactions using points within 1 month.
# Members are not able to redeem free EV Super charging using bonus points at commercial buildings. The charging fee is automatically charged to the default credit card activated for Auto Payment Parking Service.
^ Currently only applicable to designated car parks at SHKP malls, please visit website T&C for details.
Important note

Changes or cancellations are not allowed after confirmation. Overdue fine can only be paid through the “Auto Payment Service” .

By confirming their use of the Super Charging Service, the user acknowledges and agrees to be bound by these terms and conditions. For more details, please contact participating malls’ customer service centres or refer to The Point website or The Point mobile applications.

The pictures displayed herein is for reference only. Actual functionalities, charging duration, Fee and Redeem by Points shown in The Point App shall prevail.