Terms and Conditions of Red Hot Festival – SHKP Malls
When can you enjoy the offer
- The promotional period for the offer is from 1 July to 24 September 2023 (both dates inclusive).
What is the offer
- During the promotional period, use the same Eligible Credit Card to make Eligible Transactions upon accumulative spending of designated amount at the Participating Malls to receive Point Dollar Privilege. Upon redemption of Spending Reward 1, Reward 2 or Reward 3, convert $100 RewardCash into The Point Bonus Points on the same day to receive an extra $20 Point Dollar. Details are as follows:
Reward | Same-day Accumulative Spending Amount (Maximum 3 Sales Slips) | Point Dollar Privilege | Top-up Reward for RewardCash Conversion | Total Point Dollar Earned |
1 | HK$1,800 | $50 Point Dollar (i.e. 12,500 The Point bonus points) | Extra $20 Point Dollar (i.e. 5,000 The Point bonus points) | $70 Point Dollar (i.e. 17,500 The Point bonus points) |
2 | HK$3,000 | $100 Point Dollar (i.e. 25,000 The Point bonus points) | Extra $20 Point Dollar (i.e. 5,000 The Point bonus points) | $120 Point Dollar (i.e. 30,000 The Point bonus points) |
3 | HK$7,500 | $280 Point Dollar (i.e. 70,000 The Point bonus points) | Extra $20 Point Dollar (i.e. 5,000 The Point bonus points) | $300 Point Dollar (i.e. 75,000 The Point bonus points) |
- You must be a registered The Point member to enjoy the offer.
How can you enjoy the offers
- You can enjoy the offers if you:
- hold an Eligible HSBC Credit Card and your credit card account is valid and in good standing during the promotional period;
- are an existing The Point member or have successfully registered as a The Point member; and
- pay with an Eligible HSBC Credit Card for any Eligible Transactions at eligible merchants in Participating Malls during the promotional period.
To enjoy the Top-up Reward for RewardCash Conversion (only applicable to the primary cardholders; iCAN Cards and additional credit cardholders are excluded from this offer), you also have to:
- connect a valid The Point account with your HSBC Reward+ in order to convert your RewardCash into The Point bonus points. The mobile number on both accounts must be the same; and
- use the same The Point account (based on The Point member ID) for redeeming the Spending Rewards and Top-up Reward for RewardCash Conversion; and
- and fulfil the requirements as stated in clause 2 above.
Read before you enjoy the offer
- Each $1 Point Dollar is equivalent to HK$1 at the participating merchants of Participating Malls.
- You can redeem Reward 1, Reward 2 and Reward 3 at the same Participating Mall once on each day (i.e. total of $430 Point Dollar, equivalent to 107,500 The Point bonus points). You can redeem a maximum of 5 times for Reward 1, Reward 2 and Reward 3 respectively at all Participating Malls during the entire promotional period (i.e. total $2,150 Point Dollar, equivalent to 537,500 The Point bonus points).
- 15,000 quotas in total of Reward 3 are available across all Participating Malls on a first-come-first-served basis and while quota lasts.
- You can enjoy a maximum of 5 times for Top-up Reward for RewardCash Conversion (i.e. total $100 Point Dollar, equivalent to 25,000 The Point bonus points) during the entire promotional period.
- Upon redemption of Reward 1, Reward 2 or Reward 3, you must convert $100 RewardCash into The Point Bonus Points on the same day (i.e. from 00:00 to 23:59) to be eligible to redeem Top-up Reward for RewardCash Conversion once.
Example: Member A who redeems Spending Reward 1 and Reward 2 each once and converts $100 RewardCash on the same day can only receive an extra $20 Point Dollar once; if Member A converts $200 RewardCash on the same day of Reward Redemption, Member A will be rewarded with two times of an extra $20 Point Dollar (total $40 Point Dollar); Member B who redeems Spending Reward 1 once and converts $200 RewardCash on the same day can receive an extra $20 Point Dollar only.
- You (including YATA-Fans and SmarTone Plus members who have activated the “Auto-earn The Point bonus points function”) must present the original copies of valid machine-printed merchant sales invoices and the corresponding sales slips, together with the Eligible HSBC Credit Card bearing the same credit card number in person at the designated redemption location at the Participating Malls on the transaction date within the designated redemption time for the reward redemption. Redemption is valid after verification by mall staff. Mall staff will conduct points adjustment for members’ account of YATA-Fans and SmarTone Plus members who had activated the “Auto-earn The Point Bonus Points” function so as to convert into Point Dollar Reward.
- Reward 1, Reward 2 and Reward 3 will be credited to your account immediately upon successful redemption. You can refer to the “Point Activities History” in The Point App for details. Top-up Reward for RewardCash Conversion will be credited to your account within 10 days against the redemption date.
- Member must visit the Participating Mall where transaction is made in person on the same day for the Reward redemption. The Rewards are not applicable to self-registration through The Point App, The Point WeChat Mini Program, AlipayCN or AlipayHK “The Point” Mini App and point registration at designated merchants.
- Eligible Credit Card Cardholder of making the Eligible Transaction and redeeming the Reward must be the same person of The Point member. The staff of the Participating Malls reserves the right to ask for identity proof for verification purpose. You are eligible to receive Top-up Reward for RewardCash Conversion only if the same The Point Account (based on The Point member ID) is used for redemption of Spending Reward 1, Reward 2 or Reward 3 and RewardCash Conversion.
- Each sales slip is eligible for redeeming Reward 1, Reward 2 or Reward 3 once only, i.e. sales slip used for Reward 1 redemption cannot be used for Reward 2 or Reward 3 redemption and vice versa. Sales slip used for redeeming this offer cannot be re-used in other mall promotions, including but not limited to HSBC Credit Card Red Hot Year-round Offers – SHKP Malls Stamp Reward Promotion, except points registration of The Point, designated promotions of Participating Malls and existing free parking privileges of Participating Malls. You are advised to check the details and related terms and conditions with the staff of the Participating Malls.
- The machine-printed merchant sales invoices and the corresponding sales slips from the accumulated spending for redemption of Reward 1, Reward 2 or Reward 3 must be made from different merchants at the same Participating Mall on the same transaction day with the same Eligible Credit Card. Spending amount for each sales slip must be HK$100 or above.
- Transactions made via e-wallets (including AlipayHK, WeChat Pay HK and PayMe) will not qualify as eligible transactions for the Promotion.
- Only original copies of machine-printed merchant sales invoices and sales slips issued by merchants of the Participating Malls are accepted. Valid merchant sales invoices must be issued within the opening hours of the merchants at the Participating Malls. The original copy of machine-printed merchant sales invoice should indicate the merchant name, transaction date, transaction amount and sales items clearly. The original copy of sales slip should indicate the Eligible Credit Card number, merchant name, transaction date, transaction amount, valid authorization code and signature of Cardholders (if applicable) clearly. If member cannot present the valid original copies of sales invoices, sales slips and/or the Eligible Credit Card with consistent information, or the provided information is insufficient, member will not be able to redeem rewards. Sales slip and sales invoice, which are damaged, outdated and unable to show the corresponding information, are not acceptable.
- Eligible Transactions from the same merchant at the same Participating Mall cannot be split into multiple machine-printed merchant sales invoice or sales slips with same or different Eligible Credit Card to participate in the reward redemption.
- For instalment payment, the full amount listed on machine-printed merchant sales invoice is eligible. If only deposit is paid, the eligible amount is the paid deposit on the transaction day, instead of the total amount of the transaction. The remaining balance cannot be used to participate in any other promotional activities (except points registration of The Point). The transaction of the remaining balance is eligible only if the deposit transaction has not been used for any promotional activities before (except points registration of The Point), and member must present the original copies of machine-printed merchant sales invoice and sales slip of the deposit for verification.
- Sales invoices, receipts or sales slips in copies, handwritten-styled or reprint and bank statement will not be accepted. Transactions do not include the cancelled, refunded, forged and unsettled transactions.
- You need to provide Eligible Credit Card number, The Point member ID and information stated on the machine-printed merchant sales invoices and sales slips will be recorded for the purpose of reward redemption and verification. The personal information collected is limited for the use of this promotion only.
- All original copies of merchant sales invoices used for points registration and the reward redemption will be stamped by the staff of Participating Malls after verification. You cannot request refund from merchants with the sales invoices that have been stamped. The transaction amount that exceeds the spending requirement (i.e. HK$1,800, HK$3,000or HK$7,500) cannot be used in other promotion.
- The redemption location and time of each Participating Mall are as follows:
Participating Mall | Redemption Location | Redemption Time |
apm (Kwun Tong) | Customer Care Centre, Concourse | 12:00nn – 11:00pm |
Chelsea Heights (Tuen Mun) | G/F Customer Care Centre | 1:00pm – 10:00pm |
Chi Fu Landmark (Pok Fu Lam) | L2 Redemption Counter | 12:00nn – 9:00pm |
East Point City (Tseung Kwan O) | L2 Gift Redemption Counter | 1:00pm – 10:00pm |
Harbour North (North Point) | L1 Customer Care Centre, Phase II | 1:00pm – 10:00pm |
HomeSquare (Sha Tin) | L1 Customer Care Centre | 11:00am – 9:00pm |
K-Point (Tuen Mun) | L2 Customer Care Centre | 1:00pm – 8:00pm |
Landmark North (Sheung Shui) | L4 Customer Care Centre | 10:00am – 10:00pm |
Metroplaza (Kwan Fong) | L2 Customer Care Centre | 10:00am – 10:00pm |
Metropolis Plaza (Sheung Shui) | L2 Customer Care Centre | 12:00nn – 9:00pm |
Mikiki (San Po Kong) | G/F Customer Care Centre | 1:00pm – 10:00pm |
MOKO (Mong Kok) | L1 Customer Care Centre | 10:00am – 10:00pm |
New Jade Shopping Arcade (Chai Wan) | L1 Customer Care Centre | 12:00nn – 10:00pm |
New Town Plaza (Sha Tin) | L4 The Point Member Counter, Phase I L1 The Point Member Counter, Phase III | 10:00am – 10:00pm |
Park Central (Tseung Kwan O) | L1 Customer Care Centre G/F The Point Member Counter | 1:00pm – 10:00pm |
PopWalk (Tseung Kwan O) | G/F Customer Care Centre, PopWalk 2 & Ocean PopWalk | 10:00am – 10:00pm |
Tai Po Mega Mall (Tai Po) | Customer Care Centre, Zone C | 12:00nn – 9:00pm |
Tsuen Kam Centre & Grand City Plaza (Tsuen Wan) | Tsuen Kam Centre L2 Customer Care Centre | 1:00pm – 8:00pm |
Tsuen Wan Plaza (Tsuen Wan) | L3 Customer Care Centre | 10:00am – 10:00pm |
Uptown Plaza (Tai Po) | L1 Customer Care Centre | 10:00am – 10:00pm |
V city (Tuen Mun) | Customer Care Centre, MTR Level | 11:00am – 10:00pm |
V Walk (Nam Cheong) | L2 Customer Care Centre | 12:00nn – 10:00pm |
wwwtc mall (Causeway Bay) | L2 Customer Care Centre | 12:00nn – 10:00pm |
YOHO MALL (Yuen Long) | Customer Care Centre, YOHO MALL I & II | 10:00am – 10:00pm |
Yuen Long Plaza (Yuen Long) | L1 Customer Care Centre | 11:00am – 9:00pm |
Redemption time may change without prior notice.
- All the redeemed reward cannot be cancelled, altered, transferred, refunded or exchanged for cash under any conditions once they are issued, and are bounded by individual terms and conditions of The Point Integrated Loyalty Program.
General Terms & Conditions
- Primary Cardholders and additional Cardholders under the same Eligible Credit Card account shall for all purposes of this promotion be treated as separate Cardholders and are each eligible to enjoy the offers using the Eligible Credit Cards under their respective names.
- You cannot exchange the offer for cash, other products, services or discounts or transfer the offer.
- You have to keep all original sales slips/credit card slips of the Eligible Transactions. In case of dispute, we may at any time ask you to submit these slips, and/or further documents or evidence for inspection and we may keep them.
- All photos, product information, descriptions, prices and offers are provided by the Participating Malls are for reference only. All products and services offered by the Participating Malls are only available while stock lasts. We accept no liability in respect of the quality of the goods and services provided by the Participating Malls or any additional offers/discounts which the Participating Malls may or may not offer. You are advised to check the details and related terms and conditions with the staff of the Participating Malls.
- The offer under this promotion is subject to these terms and conditions and other terms and conditions stipulated by the Participating Malls. We, SHK Real and the Participating Malls can change or cancel the offer or amend the terms and conditions. Please check the relevant website for the latest details, availability and terms and conditions of the offer.
- If we believe that you have acted in a fraudulent or abusive way, you will not be able to enjoy the offer and we can deduct the extra RewardCash or debit your credit card to take back any offer you have enjoyed, or cancel your credit card.
- In case of disputes arising out of this promotion, the decision of the Participating Malls, SHK Real and us shall be final and conclusive.
- We write the terms and conditions of the offer under Hong Kong laws. In the event of any discrepancy or inconsistency between the English version and the Chinese version of the promotional materials and these terms and conditions, the English version shall prevail.
What these terms mean
- ‘SHK Real’ means Sun Hung Kai Real Estate Agency Limited.
- ‘The Point’ means The Point integrated loyalty program owned by SHK Real.
- ‘Participating Malls’ means the designated malls under SHK Real including Kwun Tong apm, Tuen Mun Chelsea Heights, Pok Fu Lam Chi Fu Landmark, Tseung Kwan O East Point City, North Point Harbour North, Sha Tin HomeSquare, Tuen Mun K-Point, Sheung Shui Landmark North (merchants from 2/F to 5/F), Kwai Fong Metroplaza, Sheung Shui Metropolis Plaza, San Po Kong Mikiki, Mongkok MOKO, Chai Wan New Jade Shopping Arcade (except tenants located at L4 Shopping Arcade), Sha Tin New Town Plaza, Tseung Kwan O Park Central, Tseung Kwan O PopWalk, Tai Po Mega Mall, Tsuen Wan Tsuen Kam Centre & Grand City Plaza, Tsuen Wan Plaza, Tai Po Uptown Plaza, Tuen Mun V city, Nam Cheong V Walk, Causeway Bay wwwtc mall (merchants from G/F to 13/F), Yuen Long YOHO MALL and Yuen Long Plaza.
- ‘Eligible Credit Card’ means any Hong Kong Dollar personal primary, combined additional, separate additional credit cards or UnionPay Dual Currency credit cards (applicable to Hong Kong Dollar sub-account only) issued by The Hongkong and Shanghai Banking Corporation Limited in Hong Kong (and its successors and assigns).
- ‘Eligible Transactions’ are purchases made in Hong Kong dollars with an Eligible HSBC Credit Card at the Participating Malls during the promotional period. This Promotion accepts the receipt of purchasing designated festive food coupons (only limited to mooncake (including ice cream mooncake), Chinese New Year pudding, rice dumpling and Chinese preserved sausage vouchers), except the following transaction: receipts for using these designated festive food coupons, all transactions made via e-wallets (including AlipayHK, WeChat Pay and PayMe), Apple Store; travel agencies; fitness and beauty centers (except those beauty centers in PopWalk and massage centers in Play Park of New Town Plaza until further notice); cross-border buses; property agencies; elderly homes; medical and dental/clinic services; carpark, carwash, car care services, automotive products and related service or the purchase of parking cards; kiosks, exhibition venues and temporary exhibition booths / Pop Up Stores (this merchant list is subject to change from time to time without prior notice. For details, please contact mall staff); tenants located at L4 Shopping Arcade, New Jade Gardens; tenants in office buildings; hotels; banking services; insurance premiums; money exchange shops; tuition (except those tuition fees paid in PopWalk and experience fees paid in Play Park of New Town Plaza until further notice) / membership / any other monthly fees; the purchase or topping-up of Octopus cards; value-added or payment services; mail, fax, email or phone orders; online shopping (including food self pick-up service and rewards order in The Point App while excluding online purchase of movie tickets); telecommunication fees or purchase of calling cards; purchase of tickets, such as mall events or concert tickets, admission tickets to Ma Wan Park Noah’s Ark or sky 100 Hong Kong Observation Deck (except those tickets paid in Play Park of New Town Plaza until further notice); trade-in transactions or product redemptions; purchase and use of SHKP Malls Gift Card; purchase and use of cash coupons, gift cards, gift certificates, Point Dollar, SHKP Mall Gift Certificates; e-coupons; gift cards; membership cards, bonus point cards, discount cards or value-added cards, shoe coupons, soup coupons, drink coupons, food coupons, cake cards and wedding coupons (including but not limited to cake cards, Chinese bridal cake cards, wedding gift cards and wedding coupons); purchase of gold grains, bars or deposits for gold saving club, payments settled by cash or other trades decided by Participating Malls.
- ‘Net Spending Amount’ means the final transaction amount charged to the Eligible Credit Card after all applicable discounts, reductions and use of vouchers/gift cards.
- ‘Reward+’ refers to the HSBC HK Reward+ mobile application.
To borrow or not to borrow? Borrow only if you can repay!